Returns & Exchanges
At Sweats Collective, we want you to be completely satisfied with your premium loungewear. If your fit isn't perfect, we offer a 30-day window for returns and exchanges on all unworn items with original tags attached.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Print Your Label
Once your request is approved, we will email you a prepaid shipping label and a return packing slip to include inside your package.
- 3.Package Your Items
Securely pack your items in their original packaging, ensuring all hangtags are intact and the garments show no signs of wear.
- 4.Drop Off and Refund
Drop your package at any authorized carrier location; once received at our warehouse, your refund or exchange will be processed within 5-7 business days.